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Using the action learning framework

it is possible to articulate the
likely steps in
skill development, viz,
1. Acquire knowledge of the skill (programmed knowledge)
- ask an 'expert'
- observe a demonstration
- (when all else fails) read the instructions
2. Practice the skill
- act on the knowledge acquired
- experience the results of the
action
3. Refine & extend the knowledge, ie apply questioning insight
to
- the experience
- the actions
- and the knowledge on which the actions were based
4. Apply the (refined and extended) knowledge
new situations. This is transference of the skill.
[Note that the refined and extended knowledge is confirmed or new programmed
knowledge]
It is worth noting that all of these steps involve actions
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some actions involve external objects (manuals, equipment, other
people...)
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some actions are internal (translating instructions into
actions...)
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all actions involved information:
That is, to a greater or lesser extent skills are informed
action
Other Observations
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Skill learning is often iterative
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Refinement of skills requires extensive action
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Technology is used in actions, so,
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'Skills' can be enhanced by the use of technology (tools,
access to resources....)
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Other skills may be made redundant by technology because the
technology automates the action (eg, word processors automate the placement
of letters 'on the line'...)
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Being taught the skill is at best knowledge acquisition and
so there is much much more to skill acquisition than being taught the skill
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As the ancient proverb says
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I hear and I forget (instructions = P)
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I see and I remember (demonstration = P+E)
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I do and I understand (reflection on experience =
P+A+E+Q)
Application involves matching purpose and knowledge to a
course of action (P+Q+A) and monitoring (Q) the progress (E) and results (E)
The use of questioning
insight is dependent on purpose, motivation and opportunity. Note that
opportunity includes access to resources
The Scientific Method
Refinement and extension of skills often requires a 'scientific'
approach (as observed in IT users of all ages), that is,
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reflect on experience (Q+E)
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formulate 'hypothesis' about the results of action (Q+ P)
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design actions to test the hypothesis (Q+A)
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consider the results (Q+E)
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confirm existing knowledge and or create new knowledge (Q+P)
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